Terms and Conditions
Cancellation, Curtailment and Insurance:
On booking, we require a non-refundable deposit equivalent to the first night cost. Once you have booked your stay, our agreement is a legal contract and any deposit you may have paid is non-refundable and non-transferable. Similarly, if you cut short your stay, payment of the full amount of your stay is payable. For this reason you may wish to take out cancellation insurance, which is inexpensive and can be obtained from any good broker.
Guests may check in on the day of arrival between 4pm and 9pm. Please understand that we are preparing for your arrival and cannot welcome you prior to 4pm. If check-in cannot be made between 4pm and 9pm guests must inform us and an alternative must be arranged.
We would only cancel your booking if your accommodation was unavailable for reasons beyond our control. We would attempt to offer you alternative accommodation, however, if this was not possible or is unacceptable to you, then we would refund all monies paid by you. Our liability would not extend beyond this refund.